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1/11/2019

Friday, after a bunch of days off because I felt like it and I was back at the place. The understaffed always busy with just the most mindless questions every asked. I think knowing that I'm on my nway out that I have just become numb to the stupidity. They have these things where they judge your phone calls and base a bonus on it. I got a bad score. Don't care. My manager is threatening to write everyone up because we don't want to stay in our seats and get bombarded with a constant flow of angry calls. Interestingly enough they also have a quality score that is determined by the customers themselves. My score in that is perfect. So, I make the people paying us happy, but the picky shit in a room listening to my calls have their panties in a bunch? Yeah, don't care.

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