Friday, after a bunch of days off because I felt like it and I was back at the place. The understaffed always busy with just the most mindless questions every asked. I think knowing that I'm on my nway out that I have just become numb to the stupidity. They have these things where they judge your phone calls and base a bonus on it. I got a bad score. Don't care. My manager is threatening to write everyone up because we don't want to stay in our seats and get bombarded with a constant flow of angry calls. Interestingly enough they also have a quality score that is determined by the customers themselves. My score in that is perfect. So, I make the people paying us happy, but the picky shit in a room listening to my calls have their panties in a bunch? Yeah, don't care.
Saturdays are the other bad day at work. Never enough people and we get people calling for no other reason than they have no idea we are open 24 hours a day every damned day. So, they think we are only open bank hours and we get slammed. Just so much damned fun. The nice part about it is that since they think we are only open during those hours the calls tend to fall off for the last half hour or so. I had an older lady tell me a joke today. It was okay funny, but not funny enough to type over here. Your loss.
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